Cookies Policy | Tropica Casino

About cookies

Cookies are small text files that a website places on your computer, mobile phone, tablet or another device. They allow the website to recognise your device and remember certain information about your visit. Cookies do not usually contain information that directly identifies you, such as your name or full contact details. However, information collected through cookies may be connected with other information held about you where this is permitted and necessary.

Tropica Casino may also use similar technologies, including pixels, tags, software development kits, local storage and device identifiers. In this policy, we use the term cookies to refer to cookies and these similar technologies collectively. The technologies used may vary depending on the website features available, your device, your browser and the services supporting the website.

Cookies can be set by Tropica Casino or by third-party service providers working on our behalf. First-party cookies are placed by the website you are visiting. Third-party cookies are placed by another service that supports functions such as security, performance measurement, analytics or content delivery. Third parties may process information in accordance with their own privacy notices and terms.

Why cookies are used

To help the website load correctly and provide requested features.
To keep pages, sessions and account-related functions secure.
To remember choices such as language, region or other display preferences.
To understand how visitors use the website and identify performance issues.
To help prevent fraud, misuse, automated activity and other security threats.
To support responsible gambling messages and age-related or access controls where applicable.
To measure the effectiveness of website content and communications where permitted.

Types of cookies we may use

Strictly necessary cookies

These cookies are required for core website functions. They may support navigation, secure areas, account sessions, login processes, fraud prevention, load balancing and the operation of forms. Without these cookies, some parts of the website may not work properly. Because they are necessary for the requested service, they may not be removable through every cookie preference tool, although you can usually block them through your browser settings.

Functional cookies

Functional cookies allow the website to remember information that makes your visit more convenient. For example, they may remember selected settings or help provide features you have requested. If you disable these cookies, the website may still be available, but some preferences may not be remembered and certain features may need to be selected again.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website. They may provide information about pages viewed, links used, general device type, approximate location, visit duration and technical errors. This information is generally used in aggregated or pseudonymised form to improve navigation, content, reliability and performance. Analytics cookies may be provided by specialist service providers.

Security and compliance cookies

Some cookies and similar technologies assist with security, identity checks, risk monitoring and compliance processes. They may help identify suspicious activity, protect accounts, maintain the integrity of services and support obligations that apply to online gambling businesses. These technologies can operate in the background and may be necessary to provide access to certain areas or functions.

Advertising and marketing cookies

Where used and permitted, marketing cookies may help measure campaigns, limit repeated advertisements or show content that is more relevant to your interests. They may also help us understand how visitors respond to promotional content. These cookies may involve third parties. You can usually manage this category through the cookie preference tool, your browser controls or settings provided by the relevant advertising platform.

Managing your cookie choices

When available, the website may display a cookie banner or preference tool. This tool may allow you to accept, reject or customise optional cookie categories. Your choices may be stored in a cookie so that the preference tool does not ask you again during every visit. If you clear your cookies, change devices or use another browser, you may need to provide your choices again.

You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, block all or some cookies, delete cookies when you close the browser, or receive a warning before a cookie is stored. Browser controls vary, so refer to your browser's help information for instructions. You may also be able to manage certain advertising preferences through industry or platform tools made available by relevant providers.

Disabling or deleting cookies may affect your experience. Essential security, login or account functions may not operate correctly, pages may not remember your preferences, and some services may be unavailable. Blocking cookies does not necessarily delete information collected before your change. Where relevant, you may need to take separate steps to manage other forms of data processing.

Review the cookie notice or preference tool shown on the website.
Select the categories you are comfortable allowing, where options are available.
Save your choices and revisit the tool if you later wish to change them.
Use your browser settings to delete or block cookies stored on your device.

Cookies, privacy and third parties

Cookie information may include device, browser, connection and website usage details. Depending on the technology and the circumstances, this information may be personal information under applicable Australian privacy law. Tropica Casino handles personal information in accordance with its Privacy Policy, which explains the types of information collected, the purposes for using it, disclosures, storage, security and available privacy rights.

Some website functions may be supplied or supported by third parties. These providers may place or access cookies to deliver security, analytics, hosting, content, payment-related or other technical services. We expect service providers to handle information appropriately and only for authorised purposes, but third-party services may have their own policies. You should review the relevant third-party information where it is made available.

The website may contain links to external websites, platforms or services. A link does not mean that Tropica Casino controls the external service or its cookie practices. Once you leave the website, the external provider's policies and settings may apply. We recommend checking those policies before submitting information or accepting cookies on another website.

Cookie information may be processed or stored in Australia or another country, depending on the services used to operate the website. Any handling of personal information is subject to applicable legal requirements and the safeguards described in our Privacy Policy. We do not use cookies to remove or reduce your rights under Australian law.

Updates and further information

We may update this Cookies Policy when our website, technology, service providers or legal obligations change. The updated version will be published on this page with a revised date or other notice where appropriate. You should review this page from time to time so you understand how cookies are used. Continuing to use the website after an update may indicate acceptance of the revised practices to the extent permitted by law.

If you have questions about this Cookies Policy, your cookie choices or the way information is handled, please use the available support or contact channels provided on the Tropica Casino website. Do not include passwords, payment card details or other sensitive information unless it is specifically requested through a secure and appropriate process.

This policy is general information and does not replace the Privacy Policy, Terms and Conditions or any responsible gambling information that applies to your use of the website. If you are in Australia, you should use gambling services only where permitted by law, meet any applicable age requirements and consider the responsible gambling tools and support options available to you.